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How does it work?

KPMG have developed a streamlined IOSS registration process specifically designed for FedEx Express and TNT customers. You can create an account on this KPMG IOSS Portal using your FedEx account information, subscribe to our services and take advantage of special KPMG IOSS Compliance rates.

The service is available for all FedEx Express and TNT customers (established outside the EU).

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Submitting over 1 million indirect tax returns per year, KPMG is the world’s largest provider of Indirect Tax compliance services and has the experience and knowledge to assist you.

KPMG recognize the tax challenge faced by e-commerce sellers engaging in cross-border trade in Europe due to legal and language barriers. For this reason, KPMG had set up a dedicated team in 2015, with a goal to provide a highly automated and low cost VAT compliance solution designed specifically for cross-border e-commerce sellers. This team have helped thousands of cross-border e-commerce sellers manage their VAT compliance in over 30 jurisdictions in Europe.

In response to the VAT policy changes in the EU from 1 July 2021, KPMG have worked closely with FedEx to develop a special IOSS offering, designed specifically for you, which simplifies the IOSS compliance burden as much as possible, allowing you to focus on your core business - Selling.

KPMG service includes the following:

Quick IOSS registration

Easy IOSS registration with dedicated support: once you have subscribed to KPMG's services, you can use our Portal to provide the necessary information for your IOSS registration by completing a simple questionnaire. A dedicated KPMG account manager can guide you through the process if you have any questions. You can also contact KPMG Help Centre by email or telephone in the following languages: English, German, French, Spanish, Italian and Chinese.

Return Submission

Preparation and submission of monthly IOSS returns: KPMG will handle the preparation and submission of your monthly IOSS return based on the sales (including returns) data provided by you. You will be able to download a data template from our Portal to provide the required information.

VAT Payments

Information about required VAT payments: as you are established outside the EU, you are required to make all VAT payments to a VAT Intermediary who will make payments on your behalf to the relevant tax authorities. KPMG will provide you with the due dates and bank accounts information to which the payments should be made and the payment references.

Instant notifications

Notification handling: If KPMG receive any notifications from the relevant tax authorities regarding your IOSS registration, returns or payments, KPMG will forward them to you in a timely manner, indicating clearly to you the action required from you and the deadline of response.

Online administration

Online Portal and Alerts to stay on top of your taxes: our Portal will provide up-to-date information about your VAT compliance obligations and will archive all IOSS returns. KPMG will proactively notify you of any important tax changes related to IOSS that will affect your business.

Additional services

Extensive additional services to suit your needs: subject to separate fees, KPMG can provide a wide range of additional services that you may require. All such fees will be communicated and agreed with you in advance and you are not under any obligation to purchase these additional services from KPMG.

Service fees

The KPMG fee exclusively for FedEx Express and TNT customers for the annual IOSS compliance, including VAT intermediary services and the IOSS registration (if needed), is as follows:

Tier 1

Up to 500 packages in a 12 month period

800/ year
Tier 2

Up to 2500 packages in a 12 month period

2500/ year
Tier 3

Unlimited packages in a 12 month period

4800/ year
Pay As You Ship

Up to 5 packages, plus €2 per additional package

10/ month

*plus €50 one time registration fee